Delivery Policy

Quick and Reliable Delivery for Every Vaper

At AstroVape, we know the importance of speed, reliability and value. This is why our delivery policy is based on your needs, no matter if you're a smoker who's switched to vaping, a nicotine salt user, or one who appreciates great service.

Why It Works for You

• Fast, same-day dispatch: Orders placed early will be dispatched on the same day (details below). We ship seven days a week, so your must-have vape juice or kit arrives fast.
• Free or low-cost delivery: Spend over £20, and delivery is on us. Under that, it’s always affordable.
• Fully tracked courier options: Know exactly when your package will arrive, no guesswork.
• Secure & discreet packaging: Your items come in plain, safe jiffy bags or boxes.
• Support every step of the way: Clear updates, easy tracking, and real people ready to help, perfect for first-timers and seasoned vapers alike.

Same-Day Dispatch Every Day

Place your order before 9 pm (Monday to Friday), and we’ll dispatch it the same day. On weekends, orders before 6 pm are also sent out immediately.

This matters:

• New users get confidence knowing help arrives fast.
• Nic-salt fans and those needing their favourite high-nic e-liquid feel worry-free.
• Budget shoppers love that quick dispatch means less waiting, no extra fees.

Note: If there’s a public holiday, dispatch may be delayed.

Delivery Options That Fit Your Needs

• Free Next-Day Delivery kicks in on every order over £20, 7 days a week.
• For orders under £20, standard tracked delivery is low-cost and reliable.
• Prefer express? Pick from courier options like Royal Mail Special Delivery, DPD Local, or Evri for even faster turnaround. We show prices clearly at checkout, so no surprises.

Tracking & Notifications, Updates You Can Count On

Once your order ships, you’ll receive:

• A tracking number via email.
• Courier name (Royal Mail, DPD, Evri, etc.).
• A 1-hour delivery window (for certain couriers) or a clear time estimate.

You’ll always know where your order is and when it arrives. If something doesn’t go right, our support team, made up of real vapers, is ready to assist.

Safe, Compliant & Discreet Packaging

We pack your order in plain, unmarked jiffy bags or boxes. It’s discreet and safe, whether you're a beginner or have been vaping for a while. You get your items without fuss or attention.

All our products are TPD-compliant and directly sourced from trusted manufacturers. You get authentic and safe.

Remote Areas & Battery Restrictions

Some remote areas or certain postcode zones may take an extra workday for delivery. We’re upfront about this; these regions show a note during checkout.

Orders containing more than two lithium batteries (e.g., multiple kits, disposables, or battery cells) may require an alternative courier due to Royal Mail restrictions. If that's the case, you’ll be guided at checkout to choose Evri, DPD, or another safe option.

Why You’ll Love Our Delivery Policy

• Speed: Same-day dispatch, next-day delivery, 7 days a week.
• Affordability: Free over £20, low cost otherwise.
• Tracking peace of mind: Know where your order is, with delivery windows.
• Discreet & safe: Plain packaging, compliant products, secure shipping.
• Transparent: No charges hidden, clear choices for remote areas, or items that are unique.
• Supportive: Vaper-trained support staff ready to help any time.

What to Do Now

1. Add your favourite product (Nic-salt, shortfill, pod kit, etc.) to the basket.
2. Spend over £20 to get free next-day delivery.
3. Place your order before 9 pm (weekdays) or 6 pm (weekends) for same-day dispatch.
4. Track your order after you get the email notification.
5. Enjoy knowing your order is on its way, fast, safe, and hassle-free.

Our Delivery Policy is designed around you, former smokers switching to vaping, experienced nicotine-salt users, newcomers, budget-conscious shoppers, and anyone who wants safe, compliant products delivered fast. We believe it’s the kind of service you’ll appreciate, tell your friends about, and come back for.